RB Sales – Train the Trainer

RB doesn’t simply say it wants to be the best without meaning it.
Rather the organization believes in becoming the best by learning and acting upon the best practices in all facets of the organization’s workflow.

Last month, a sales workshop was conducted by the name of “Train the Trainer.” It was a two- day workshop where RB Sales personnel from all across the nation gathered in Lahore to discuss every detail of the sales booking and execution process.
The training was mediated by a young and energetic third- party trainer. Lengthy discussions, critiques on various sales approaches, team building exercises and presentations were all part of the agenda and kept everyone involved over the two days.
It was also a fresh change for the otherwise single mindedly target oriented sales people and was an appreciable change in the routine.

The aim of the workshop was to analyze the sales booking and execution process and make any and all possible improvements by refining it and making sure the execution is simpler, quicker and more effective. And the results are showing it; six weeks after the desired changes, sales have considerably increased and the process has become much easier to learn at the trainee level.

Of all things Reckitt Benckiser prides itself of being able to keep improving upon its processes and to make sure that the sales teams themselves aggregate, discuss, ponder and finalize any related changes exposes how Team Spirit is not just a named value in the organization but is also followed religiously.
RB enjoys empowering its employees so they can display their entrepreneurial abilities even if so as a team. It is not a blind faith in employees but the certainty that the people in the organization are fully aware how they can improve the business everyday.
It is a not so blind faith, because RB knows that it equips its people with the required skills to make the important decision right when it counts.