What do you think makes a global team?
International locations? Yes.
Different nationalities of team members? Yes.
Mobility of individual staff? Yes.

.

Overall, what is the essential element that makes a global team a truly “One team” instead of several groups that work for the same company in the same department?
Well in the RB Information Service function, this essential element is trust. IS people sitting in one site trust that their team members sitting in another continent can fully understand and help resolve their problems, trust the team members sitting across the ocean and can upgrade their local servers and promote their programs.
That is what’s happening in today’s IS.

.

So, how do you build this kind of trust? High quality of delivery, accurate and effective communication and well-known expertise and efficiency. These are all important factors that need to be built in multiple dimensions.
Every day we are facing our objectives, our customers, our team members and we need to deliver the project or service in a constantly improving and measurable level of performance.

The accuracy and effectiveness of communication can be a challenge to all the international enterprises and organizations, it is especially important in a function that needs to get full alignment across all levels, all countries, from global to each local site. Working in RB IS you will not only learn the technical expertise but soft skills like the different types of communication skills such as - presentation skills, how to make a winning demonstration in conference, how to be convincing in front of business team and how to manage team from 3rd party.

.

To those who are considering seeking job opportunities in RB, I want to share with you a little bit more on this.
What is RB looking for when they recruit new people? Through my personal experience, the most important attribute RB is looking for is – Leadership.
This is also what will be continually enhanced when working for RB.

Being trustworthy and the ability to earn other’s trust is the key part of your leadership.

So, you want to join RB? You want to be one of the best in RB?

Learn how to build trust from today onwards.

What do you want from the first years of career?

Intensive on-job training? Decision making opportunities?  Vast developing platform? …..

No matter how much you have in your expectations,  the Information Services (IS) Graduate program at RB will surprise you by one thing: engaging in a truly global working life.

In the past several months, I’ve experienced working in a global community that no matter which part of the world you originally come from, you always have to be prepared to communicate with another country for a conference, a training session, a project, an assignment and quickly adapt yourself to their local working and living environment.  

The IS team everywhere share a common vision and comply with a common standard, it doesn’t matter where you sit, you are always part of ONE team and the entire globe is your base.

The most challenging and rewarding part of this experience would be how quickly you need adjust yourself to the different local business environments. Although Information Services are one global team, we are facing the local business team and customer at the end of the day, our job is to see how quickly we can understand the local business needs, present ourselves in all possible ways to develop trust and understanding, so we can better contribute and address their needs.   

It’s not only about enhancing your skills, it’s more about sharpening your mind and strengthening your personality, you will feel surprised at how good you become in negotiating and dealing with different groups of people.  For me being part of this IS graduate program in RB is like being provided with an once in a lifetime opportunity to cross the ocean, the continent to work with people you never image you are going to meet.  

So join this program, start your new adventure and be ready to be surprised and let’s see how good you are!

In my first blog I said the Information Services (IS) department at Reckitt Benckiser is similar to what many companies call IT but it is not the same. I also told it is very EXCITING to work for IS at Reckitt Benckiser.

Today I’m going to tell WHY it is so exciting!

If when you hear “Information Services” the first image that comes to your mind is of a bunch of geeks fixing printers and computers or writing programs that nobody on Earth would understand then you’ve got it all wrong!
This is not what the IS function does at Reckitt Benckiser.

The best thing about Information Services is the fact that we are one of the few functions that have an overall view across all the other functions within RB. IS touches our products from end-to-end. Our systems touch the products from the point of design through to manufacture, distribution through to the consumer.
This is one of the things that makes Information Services so exciting.

You can see in the video below what one of RB’s Global IS directors has to say about it.
He agrees that this is what keeps him coming back every day!
And also that it is the ideal place for someone who is interested in performing and excelling.

Since starting here I have had the chance to work in projects related to Finance, Sales, Marketing and Supply and that happened in less than 3 years!

But the most important thing about this was the fact that I had to really understand what were the drivers and goals of each one of these functions and how they related to the overall Reckitt Benckiser business objectives.
This makes all of us in Information Services understand what RB does and what the overall strategy is. Therefore everything we do is to deliver business value. We do not do a project just for the sake of doing it.

The other two things that are also very exciting about IS are the opportunities that we have to be international and the fact that we do not have a routine – every day there is something different, there is a new challenge and this is what makes me develop myself more and more.

When you are an international employee you have a chance to see different cultures and different ways of working. Plus, it allows you to see the organisation at different levels, locally and globally.
During the 3 years I have been here I worked on initiatives for Brazil, for Latin America and right now I am working in our Global Headquarters in the UK.
This experience is aggregating a lot of value.

If you have an open mind to understand different cultures and to learn different things everyday and if you all those thing I have mentioned here that make you excited as well, then Reckitt Benckiser is the place to be for you.
Check out our careers website for details about Information Services at Reckitt Benckiser.