Posts Tagged ‘ideas’

Rock ’n’ Roll at the Point of Sale…

Friday, February 26th, 2010

…and how to make it happen.

 

Wikipedia says that “Rock ’n’ Roll is a genre of popular music…” To me this guy right here represents perfectly what Rock ’n’ Roll is all about:

 


 

 

Entertaining, talented, unique, powerful, impressive – Rock ‘n’ Roll.

 

I will never forget Jan 6th 2010. The store manager of one of my biggest stores in my sales area called me:
“Holger, we will make the deal you offered me three weeks ago.”
My first thought: “ROCK ‘N’ ROLL!”
During my first weeks at RB Michael, one of my colleagues, told me a saying. I don’t think you can translate it one by one but maybe you will get the meaning: “Mass sells mass.”
The meaning is: the more entertaining, unique, powerful and impressive your appearance at the point of sale (POS) is, the more you will sell.
And yes, by using these four words you see the connection to the dance-video on top. The last description of Rock ‘n’ Roll missing is “talented”. This you only get when you are able to sell highly talented products like ours at RB.

 

You might ask me to explain and describe what we did at this specific store but I am not able to put it into words. To really make you understand what I mean by talking about “Rock ‘n’ Roll at the POS”, you have to take a look at the pictures below.

 

 

Entertaining, talented, unique, powerful, impressive – Rock ‘n’ Roll.

 

And it is true. Customers buy more. They are entertained and they know that this impressive appearance goes along with very talented brands which stand for a high quality and unique products.

 

The secret behind this story is not really a secret. Why did the store manager order this huge amount of products at once? He understands how the business works. He knows how customer think. He is aware of the topic “Rock ‘n’ Roll at the POS”.
But in my eyes the key factor was trust. The buyer trusted me. He was sure that I would never sell him products which he would not be able to sell to his customers again.
Being a good salesman means in my eyes to be open minded, caring, understand a buyer’s needs, find a connection to him.

 

I am sure that everybody can be a good salesperson. The most important thing is to listen to a buyer’s needs. Find out if you are able to read needs.

 

Rock on…

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How to win £1,000

Monday, January 18th, 2010

It’s been a while since I last posted a blog post on here.
Since then I’ve moved to the Finish delivery team of the New Technologies Group.

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And one of the things we are working on is asking where the general public thinks the future of Finish (Calgonit, Electrosol) products should head. And what will they look like?

So we are offering £1,000 to the best response to the question: “What do you think the next generation of Finish dishwashing products should look like?”

There is an explanation how to enter on the Reckitt Benckiser Facebook page.

Your entry could simply be a comment, but for the best chance of winning you should send pictures and descriptions of your vision. And you can enter as many times as you like.

So what are you waiting for . . .  visit our Facebook page, have a go and good luck!
Edd

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A quacker of a launch for OHOP!

Wednesday, November 4th, 2009

The Australian RB offices have been hit with an influx of bizarre activity - cryptic concrete chalking, mirror messages and, more bizarrely, thousands of rubber duckies appearing everywhere!

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As part of the internal OHOP (Our Home Our Planet) committee we were challenged to develop an internal employee teaser and education campaign to coincide with an exciting event.

And before you ask what’s with all the ducks check out the great media event held in Sydney CBD.

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Above is a photo from the Our Home Our Planet Media launch  featuring Aaron Wood (2001 Young Australian of the Year, National Environment Winner), our celebrity spokesperson.  

 

These 5600 ducks represent 5 million litres of water that could be saved annually if every Australian household currently hand-washing converted to using a dishwasher. By 2026 it would be the equivalent of the water in Sydney Harbour. Other helpful water and energy saving  tips can be found at  www.ourhome-ourplanet.com.au

 

The internal teaser campaign culminated with the inaugural RB OHOP Olympics held at RB Aus offices where employees were invited to win great prizes by participating in ‘green themed’ events such as:

 

  • RB ½m Duck Dive
  • RB dishwasher packing challenge
  • Airwick Eguesstrian Challenge

 

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Overall the launch was a great success and we are looking forward to bigger and better next year!

For more information visit the Our Home Our Planet page.  

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Decision Making Challenge winners keep their cool to win $5,000

Friday, October 2nd, 2009

 

Recently Reckitt Benckiser announced the winners in the company´s global competition to come up with an innovative new product for festival goers.

So what was the “big” idea?
Who took the crown in the Decision Making Challenge?

 

Well, it was Sandeep Gautam and Manisha Mishra, two Indian friends who created HairSUKH, ‘the no sweat hair solution’ for their entry.
But what did they do to make their product stand out from the other interesting projects, which included body cleansing wipes and a biodegradable tent?
Their invention caught the eye of the judges for it’s simplicity, innovation and creativity.
Quite simply, HairSUKH is a useful product. It dries up perspiration on the scalp and hair instantaneously and allows your head to cool “naturally”.

 

And there´s more! This new product could be used in conjunction with any other hair styling products on the market.

For me, this project also stood out from the others because:

  1. They thought beyond the obvious – they invented something creative, new, and at the same time, a viable product.
  2. They invented a product based on a real consumer need -they researched to test its consumption potential and its acceptance. This is what we do in “real marketing life” – testing the product before launching it.
  3. They tackled the competition brief effectively – they invented a new product with sales potential and planned the most important steps for launching it. They also decided upon the marketing strategy during music concerts for making the product successful (it would come in a range of fragrances and be available in bottles and sachets).

 

Interestingly, when asked what influenced them to participate in the challenge, Sandeep said: “”The format of the challenge was such that it had to be fun but the biggest motivator for both of us was the name: RB. It is a dream destination.
“We particularly enjoyed it because it allowed us to use innovation and creativity more than theoretical knowledge.”

 

And they made sure they stood a better chance than their competitors as they read this blog to learn more about RB´s culture – so important to develop a new product that fits into its DNA.
As you may or may not know, Reckitt is recognized for having one of the highest rates of innovation – with about 40% of annual revenues coming from products launched in the prior three years.

 

I´ve been working at RB for almost year and a half, and for me it is extremely rewarding to hear the winners say: “RB encourages people not only to perform but to outperform. It is a demanding place but it ensures it’s employees excel in what they do.”
This is really what we feel working at RB!

 

When asked about their winning product, Sandeep added: “The brand name HairSUKH was chosen strategically to evoke curiosity in people. It means Happy hair. We marketed HairSUKH by creating a buzz about it, did viral marketing and also word of mouth marketing. Our friends played a major role in this by using their own network to spread the message. We would like to take this opportunity to thank all the people involved in this win.”

 

 

Nice, isn´t it? This is what you feel succeeding in a project, not just in a challenge…

 

Well, If you didn’t win or didn’t take part in the competition but are interested in a career in marketing why not visit my previous blog post How to Ace your Marketing Career - or if I can help in any way just write me a line. I´ll be glad to talk to you!

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Brainstorming in the south of France

Monday, September 28th, 2009

I’m back from a meeting with one of our sales teams in the south of France. Unfortunatly I didn’t have time to enjoy the beautiful city – even though our hotel was just 20m from the beach.

But of course we didn’t go there for the beach!

 

In Marketing it is important to participate in meetings with the salesforce - the people that in the end, need to implement all the products, promotions and point-of-sale activities that we think of in our office in Massy.

Presenting our news to the salesforce is, of course, one of the reasons why we participated. We have a couple of neat things arriving on the French market – a new electrical product and a new perfume for example.

 

I’m sure our salesforce will do their very best to get some good placements in the stores for them. But other than that, the most important thing is to hear what our colleagues think of our new ideas, what we could improve, what works well and what doesn’t.

 

I think one of the strengths of Reckitt Benckiser is that we work as a team on all levels.

When taking decisions, opinions from all sides count and our goal is to continuously improve and take into account new ideas.

Of course sometimes we have to make a compromise and take a decision, but that’s what management is all about – taking the best decision considering all the information that you can get.

 

For example, one colleague proposed a very neat little promotion activity for Baranne, the “tiny” but market leading shoe polish brand that I’m managing.

Of course we are doing this all the time for Airwick and our bigger brands, but usually I wouldn’t have the budget to do this kind of activity for Baranne.

Well, now I have to check my budget, take into account all the things that are coming up in the next couple of months and, hopefully, I will be able to find the money to support this activity.

 

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